Terms of Use of this Site and its Contents

DINI ARGEO publishes this web site for information and communication. Your access to and use of the site is subject to the following terms and conditions and all applicable laws. By accessing and browsing the site, you accept, without limitation, the following Terms and Conditions.

Terms And Conditions

All the content and images of this site is copyright protected and the use of it is permitted only in accordance to the following terms and conditions or after written permission of DINI ARGEO. It is permitted to download the content of this site only for personal use excluding any public or commercial use, provided that you keep intact all copyright and other proprietary notices. You may not, however, distribute, modify, transmit, reuse, republish, or use in any form the content of the site for public or commercial purposes without the written permission of DINI ARGEO.

DINI ARGEO endeavours to include accurate and up to date information in the site. However DINI ARGEO makes no warranties or representations as to its accuracy. DINI ARGEO assumes no liability or responsibility for any errors or omissions in the content of the site. All users willing to purchase products here represented shall take all necessary measures to inform themselves of the nature of the product and its suitability for the purpose for which it is intended.

Trademark, logo, commercial and sales marks shown on this website (“Trade Marks”) are trademarks either registered or unregistered by Dini Argeo or their respective owners. The content of this website does not grant the user any authorization or license for the use of the Trademarks. Your use of any Content, except as provided in these Terms of Use, without the written permission of the Content owner is strictly prohibited.

DINI ARGEO does not control and is not responsible for the content of other sites offering links to the content, pages or any part of this sites. Links contained in other sites or pages of such sites are provided under the exclusive responsibility of the user and owner of such sites, without any authorization or responsibility by DINI ARGEO.

DINI ARGEO may at any time revise these Terms and Conditions by updating them. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

"S" installation and testing services for options and accessories at time of order

Dini Argeo can offer an installation and testing service at time of order for the devices purchased, in order to simplify and speed up the system installation at the end customer. At the time of ordering the system, each code accompanied by its service will be installed and tested by our technical staff.

How to identify the installation service for the desired option

Each option and accessory, that can be installed and tested at time of order, is marked by a code (SX), which precedes the description:

At the time of order, each option accompanied by its service will be install and test during the system production, otherwise it will be delivered in its own packaging, not installed.

WARRANTY / TECHNICAL ASSISTANCE - INSTALLATION / RETURNED GOODS

• The warranty period is 24 months from delivery, excluding the parts classified as expendable materials such as: mechanical print heads, batteries, mass storages (SD, USB, etc.), electric motors, and wheels. The warranty period for these expendable materials is 3 months.
• The warranty refers to breakdowns resulting from any construction defect or material defect of the product supplied and covers the cost of labour and spare parts. The product must be returned to Dini Argeo headquarters in its original packaging with shipping paid by the sender.
• If work is required at the place of use, the applicant will bear the technician’s transfer expenses. Dini Argeo will bear the labour of the repair and the cost of any replaced parts.
• The warranty does not apply to breakdowns due to improper use or non-observance of the operating instructions, electrical phenomenon, tampering, unauthorised attempted repair, connections to other equipment or removal of any product identification elements (serial number, label, etc.). This warranty does not provide for any compensation for damages, direct or indirect, incurred by the user due to complete or partial failure of instruments or systems sold, even during the warranty period. The warranty for the load cells excludes the damages caused by impacts and overloads (the overload is evident if the cell output signal measured, powered and without load, has an output voltage over 1 mV).

REPAIRS - RETURNED GOODS - RMA

• Repairs at Dini Argeo premises are carried out at the current hourly rates and on the basis of the prices shown in the spare parts price list. If the repair price estimate is necessary before proceeding, the applicant must explicitly request it when ordering the repair of the goods. In this case the repair will be made once the price estimate filled in by the Dini Argeo technical assistance dept. has been accepted.
• Technical assistance and/or installation at the customer’s premises is carried out upon agreement with Dini Argeo technical and/or sales personnel and with written confirmation for acceptance of the conditions in force.
• The repair of DINI ARGEO products must be requested by sending the proper RMA (Return Material Authorization) form. Once the form has been received the Technical Assistance Dept. will communicate the applicant the RMA number that is to be indicated on the documents of transport. To use this service, simply access the reserved area and fill in the on-line form in order to send the material for repair.
• Returned products will only be accepted, if previously agreed upon and authorised by Dini Argeo's sales office.

TRANSPORT AND PACKAGING

• Delivery is Ex Works. The transport risks, loss and/or damage of goods, are to be borne by the buyer even if the goods are delivered carriage free. Transportation by couriers affiliated with Dini Argeo is available.
• The prices shown include also cardboard packaging when the goods fit in a carton with dimensions up to 680 x 520 x 320 mm. When the goods take up more space pallets are used.

MINIMUM INVOICING / PAYMENT / OTHER CONDITIONS

• For orders whose total amounts are less than 50 Euro, prices are net of discounts.
• Payment delays, collection fees, and interest arrears will be charged at the “prime rate” increased by 5 percentage points.
• Any claims or objections do not authorise the buyer to delay or suspend payments.
• The sales prices are considered accepted by Dini Argeo only after written confirmation of the purchase order by Dini Argeo and except for what was sold.
• Orders placed are not subject to cancellation, change or reduction in amount or suspension of deliveries except with Dini Argeo’s consent and upon terms that indemnify Dini Argeo against loss. Agreements shall be confirmed in writing.
• Requests for additional documentation, drawings, audits of factories or inspection of equipment in-process, additional testing, additional inspections are not included in product prices and will be quoted as a separate item.
• Dini Argeo reserves the right of ownership on the delivered material until the customer has paid for the goods.
• Any disputes arising under or in connection with the supply of products shall be finally settled according to Italian law and the place of jurisdiction is Modena.

Selling and Supporting Products Restrictions

As countries and companies place restrictions on the locations they will do business with, it is critical you understand how these restrictions may apply to you, so you can maintain trade compliance.

Companies located in these countries cannot receive sales or support for Rice Lake's global brands products from our offices or through our authorized distributors: Russia, Belarus, North Korea, Iran, Syria, Cuba and Crimean Region.

Read our full guide: Selling and Supporting Products Internationally.

Updated pursuant to the EU Regulation (GDPR).

Users’ privacy is important to Dini Argeo. We have developed this privacy policy in order to provide information on how we process personal data, on the interaction with our technicians working for customer service, on submitting job applications, and on visits to the website www.diniargeo.com or other websites of the Dini Argeo group of companies.
“Personal data” are any information relating to an identified or identifiable person.  This Privacy policy is divided in the following sections:

• Categories of processed Personal data
• Categories of Recipients of Personal data
• Transfer of Personal data
• Cookies and similar technologies
• Children
• Updates to the Privacy policy
• Retention of Personal data
• Controller and Processor of data
• User’s rights

Categories of processed Personal data
Personal data processed during the creation of an account:

During the creation of a company account, the user is asked to provide their e-mail address and the name of the contact person and other contact information.
Purpose and legal grounds:

(a) Dini Argeo processes the user’s e-mail address and name so that the user may be assigned a user name and a password to access his/her account. The legal grounds for the processing of the user’s e-mail address for this purpose are based on Dini Argeo’s legitimate interest in safeguarding the security of the user’s account.

(b) Dini Argeo processes the e-mail address also in order to send important information on the account or products, as well as important information on security or material amendments to this privacy policy. The legal grounds for the processing of the user’s e-mail address and name for these purposes are Dini Argeo’s legitimate interest in providing important information on security or other types of information related to the account or products or on material amendments of this Privacy policy.

(c) If the user explicitly consents to receive marketing information, Dini Argeo will process the user’s e-mail address also to send them marketing information relating to products and services. The legal grounds for the processing of the user’s e-mail address for this purpose are the consent provided by the user. It is possible to withdraw consent at any time by notifying customer service.

(d) Dini Argeo also processes the user’s e-mail address and name to associate them with their account during contact with our customer service operators. The legal grounds for this processing are our legitimate interest in providing quality customer services.

Personal data that are processed when you contact Dini Argeo:

When a customer contacts the customer service operators via e-mail, on the phone, online or in person, it is possible that we will collect personal data, such as the name, the postal address, the telephone number, the e-mail address and the preferences of the customer, as well as information on Dini Argeo products that the customer has acquired, e.g. the relevant serial numbers and the dates of purchase. It is also possible that we will create event logs used to diagnose problems in the products’ performance and that we will collect information relating to the service or a problem with the service. To improve customer service and pursuant to the applicable legislation, Dini Argeo may also analyse any feedback that the customer has willingly provided by replying to surveys. With the user’s consent, our customer service operators can access their account, if necessary, in order to help resolve the reported problem.

Purpose and legal grounds:

Dini Argeo will use this information to provide customer service and product support and to monitor their quality and type. The legal grounds for the processing of this information for these purposes are the legitimate interest of Dini Argeo in providing support for quality products. The legal grounds for access to the Dini Argeo account, if such access is required, in order to help solve problems are the consent provided by the user, which may be withdrawn at any time.

Personal data that are processed when job applications are sent to Human Resources:

The identifying and curricular personal data, which may also be sensitive, collected on the candidate are processed and used to follow up on the Candidate’s application; more specifically, to verify that the recruitment requirements are met and/or for the start of a collaboration. Only common data will be collected. The candidate will not be requested to provide so-called sensitive data or data regarding the state of their health.
 
Without prejudice to the case in which the data in question must be known in order to establish a work relationship, with particular reference to the Candidate possibly being a member of protected categories and to any pre-recruitment medical visits. The data will be processed digitally, electronically and on paper.
 
Nature of the provision and consent: The provision of data is optional and arises from the wish of the candidate to submit their CV. As regards data that will be subsequently and eventually required by the Controller, if such data are not provided it will be impossible to verify that the recruitment requirements are met and/or to start the collaboration and, therefore, to eventually establish the relationship with the Controller.
Consent is not necessary for processing when such processing relates to data contained in the CVs that the Candidates send spontaneously towards the eventual establishment of a work/collaboration relationship. The same applies to any sensitive data that has been submitted.
Specific consent for the processing of data will be asked during the interview of the invited candidate.
 
Communication and dissemination: The data collected will not be disseminated, with the exception of any other companies of the Dini Argeo group.
Retention time: The data will be retained by the Controller up to and for no more than five years from their collection, except for the eventual establishment of the work/collaboration relationship.
 
Rights of the candidate: the candidate may at any time exercise their rights vis-a-vis the controller,
by contacting the head of Human Resources to either request (for example) the confirmation of the existence of the data, their origin, their purpose, their update, their deletion or in order to exercise their right to object.
 
Categories of Recipients of Personal Data
Other service providers:
Dini Argeo uses third-party cloud services, such as IContact, as help in sending e-mails. Such services allow to monitor email-related activities as though the e-mails had been opened, as though the user had clicked on the links contained therein and as though a purchase were made following such clicks. Dini Argeo uses such data to analyse the level of involvement with its e-mails.
Other disclosures:
Dini Argeo may disclose the user’s personal information to third parties: (a) if the user consents; (b) in relation to a summons, a judicial order, a court decision, legal proceedings or other legal obligations; (c) in order to apply Dini Argeo terms, conditions or criteria; or (d) when necessary, in order to pursue available remedies or to defend its legal rights. Dini Argeo may also transfer the user’s personal data to an affiliated company or to a third party also in the case or reorganisation, merge, sale, joint venture, participation, transfer or other disposal, total or partial, of Dini Argeo’s commercial activities, resources or equity securities, including, without limitation, bankruptcy or similar proceedings, on the condition that the entity to which the data are transferred will not be authorised to process the personal data for purposes other than the ones described in this Privacy policy without prior notification or, if this is stipulated by applicable legislation, without obtaining the user’s consent.

Transfer of Personal Data
Dini Argeo is an international company. In order to provide our products and services, we must be able to transfer the user’s personal data to other companies of the Dini Argeo group in other Countries. The personal data of persons who reside in a country of the European Economic Area or in Switzerland are controlled by Dini Argeo S.r.l. and processed by Dini Argeo S.r.l. on its own behalf.
All Dini Argeo companies must comply with the confidentiality practices mentioned in this Privacy policy.

Cookies and similar technologies
Cookies are small text strings that the websites visited by the user send to their browser (desktop, tablet and mobile). The information contained in cookies may be of various types, be used for various purposes and remain in the user’s computer for various lengths of time.

Technical cookies
These are cookies that are used for the correct navigation and use of the website, e.g. session or navigation cookies.

Third-party cookies
Third-party cookies are cookies placed by a website other than the one currently being visited.

Profile cookies
These are cookies used to create profiles related to the user with the aim of providing them with advertising content that is tailored to their tastes and, consequently, improve the performance of the advertising campaign.

Dini Argeo uses exclusively technical cookies for the correct functioning of the website and applies third-party cookies by Google Analytics. For these last cookies, Dini Argeo adopts tools that reduce the cookies’ identifying power and the third party does not cross-reference the information collected with other information it already holds.
We do not use Advertising, profiling or social plugin tools (Facebook, Twitter, etc.).
It is possible to eliminate cookies or block them by following the procedure put in place by the developer of your browser (Chrome, Firefox, Safari, Explorer, Opera, etc.). Deactivating cookies, however, may prevent the website from functioning properly.

Children
The Dini Argeo websites are not meant for children younger than 16 who, therefore, will not have to provide personal data. If the company becomes aware that it has collected personal data of persons younger than 16, it will take the required measures to delete such information immediately.
Updates to the Privacy policy
We reserve the right to occasionally update this Privacy policy with the addition of new products and apps, in relation to improvements to our offers and to the evolution of technology and the law. To know when the Privacy policy was last updated, check the date mentioned under “Last update” at the top of the page. Any amendments will come into force on the date of publication of the latest version of the Privacy policy.
In case of significant amendments, we will notify users and, if stipulated by law, we will obtain their consent.
Retention of Personal data
We will retain the user’s personal data for the entire period of time during which the Dini Argeo account will be active and for the terms stipulated by law in case of contractual obligations or if stipulated by financial legislation. Furthermore, it will be possible to view a description of the right to deletion under “User’s rights”.
Controller and Processor of data
Your personal data that are collected by Dini Argeo are controlled by Dini Argeo S.r.l. -  Via della Fisica 20 – 41042 Fiorano Modenese (MO) Italy. The processor of the data of Dini Argeo resides at the same address.

User’s rights
If the user resides in the European Union, pursuant to the General Data Protection Regulation, they have the right to request from Dini Argeo access to, the correction or the deletion of their personal data, the portability of the data, the restriction of the processing of personal data, the right to object to the processing of their personal data and the right to lodge a complaint with the supervisory authority. If the user resides outside the European Union, they may have analogous rights based on local legislation.
If the user wishes to exercise their right of restriction or objection to the processing of data, they must contact Dini Argeo’s data protection officer at Dini Argeo Srl - Via della Fisica 20 – 41042 Fiorano Modenese (MO) Italy.

By using this website, you accept this Privacy Policy.