We believe business should be won or lost based on merit — not held hostage by long-term parts supply agreements or manufacturer-dictated migration paths. We have chosen to create weighing and measurement products that guarantee operational integrity through user-friendly open architecture that allows for customization at the job site.

Rice Lake programs can be written, altered and fine-tuned 24/7 anywhere in the world. Whether controlling static or dynamic devices, we have a solution that combines speed, accuracy and flexibility to solve just about any weighing or sensing need.

In creating our designs, we focus on proactive diagnostic devices that leverage off-the-shelf components whenever possible. We want our customers to feel comfortable that our products are easy to support and service, even when they are doing complicated networking, integration or providing web-based solutions.

The bottom line: Rice Lake’s open philosophy leads to easier installation and support, and that means better customer service.

Sincerely,

Steven Parkman
Chief Operating Officer